Hemel Hempstead General Hospital

Hemel Hempstead General Hospital 2017-01-24 Person 5 5 0

The care I received today was first class I would say a class above the standard I have received in private hospitals, a well done to the hospital team to day. By listening to your staff on how to improve there working conditions and how they work, involve all the staff in all discussions, all your problems and work loads, make shore the have time out during the day for lunch, private contact phone calls, Managers can always find time for a private phone call and forget there staff also need to make private calls at times during the day, I started as the tea boy and worked my way up to general manager of a franchised car dealership but always remembered from were I came, my staff made my life easy. TAKE NOTE OF YOUR STAFF AND LOOK AFTER THEM AND THEY WILL LOOK AFTER YOU>

Hemel Hempstead General Hospital 2016-11-28 Person 3 5 0

The signage is awful. We were sent a letter by Watford Hospital Orthotics dept telling us to go to the Marnham Wing, near the fracture clinic. The Marnham Wing is not signposted as you enter the hospital grounds by the top entrance off Hillside Rd, and there was nothing to tell us how to get there when we entered the hospital from the top car park, and no one on reception to ask. I had checked the West Herts Hospitals website before we left home, but there was no way of finding out the location of the wing there. So my disabled husband and I asked staff we came across as we went down the levels, and they did not know. It was not until we reached the bottom level, where we could have parked had we known, that we saw a sign to the Marnham wing. Moreover all the levels in the hospital should be numbered in sequence; instead each wing seems to have different levels 1-3, and there is no complete map of the hospital on a wall or outside the main doors to show you where everything is, so you have no way of knowing how to get to your destination from any part of the hospital. Very annoying and time wasting, and quite unnecessary. Please rectify. Jill Grundy

Hemel Hempstead General Hospital 2016-11-16 Person 4 5 0

It was very busy as one of the doctors was away so the remaining doctors had a heavy load and were running a little late. My doctor explained everything carefully with a nice smile.

Hemel Hempstead General Hospital 2016-10-28 Person 5 5 0

Hemel Hempstead General Hospital 2016-10-28 Person 3 5 0

Hemel Hempstead General Hospital 2016-10-28 Person 5 5 0

Alma MacParland - kept me smiling and looked after me well.

Hemel Hempstead General Hospital 2016-10-28 Person 5 5 0

Hemel Hempstead General Hospital 2016-10-28 Person 5 5 0

Efficient, pleasant, informative staff.

Hemel Hempstead General Hospital 2016-10-28 Person 5 5 0

Full information given in a sympathetic way so you were fully aware of the procedure and the risks, but done in a gentle, understanding way designed to put you at ease (this was Vince). Carolyn very much the same delivered the enera and Scott and Jo R as well, very welcoming, relaxed and put me at my ease and explained what was going to happen. And all done efficiently.

Hemel Hempstead General Hospital 2016-10-28 Person 4 5 0

I woke up cold. Perhaps a blanket could be placed over you when you are recovering.